Blank or Black Screen When Playing Blu-Ray Movie

This only happens when using your Dell Media Direct 4.0 for playing a Blu-Ray Movie. What happens is the video playback may be blank or may have black-video screen. Audio playback seems to be fine. Installing different codecs won’t resolve the issue.

This is actually a problem ONLY with Broadcom Blu-Ray Disc Accelerator card device driver version 1.0.3. To fix this, download the Broadcom Blu-Ray Disc Accelerator card device driver version 1.0.4 or later.

Download the updated driver here: Broadcom BD Accelerator Solution.

If the upgrade will still not fix the issue, I advise you to get a replacement. 🙂

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Missing Media Drive Icon After a Cold Boot/Resuming from Standby

Missing Media Drive Icon After a Cold Boot/Resuming from Standby

There has been much speculations on the said issue lately in the Dell Community and suggestions and investigation are compiling up without a definite point-of-failure of a missing HDD after a cold shutdown and/or resuming from standby. So far, the issue affects random types of Dell computers, adding up to its unusual behavior.

The root cause is really hard to figure out but Dell proactively released a fix through an updated firmware from their website. Download the HDD Firmware Update version 7.12, A01 to fix the issue.

New Audio Driver update for Studio 1535

Dell support released an updated Audio Driver for their Studio 1535 for an ongoing Audio issues complained by a growing number of users. Dell suggests downloading and installing the recently released and Audio driversBIOS version A05 update.

A discussion on Dell’s community forum about the said Audio issues with the new Dell platform, Studio 1535, was answered by Dell liaison who provided the supposed to be fix on the current issue.

Source: http://www.dellcommunity.com/supportforums/board/message?board.id=insp_audio&thread.id=44143&view=by_date_ascending&page=5

Dell Support releases fixes on XPS 630i Fan and other issues

Dell’s Support site has just released fixes for ongoing XPS 630i issues. Included in the updates available in their support site includes System Utilities Firmware, ESA Perfomance, and BIOS updates. These should put a halt on the continuing debacle that customers are experiencing with their XPS 630 machines. As of the record, there has been a never-ending exchange of troubleshooting and work-around by customers in the Dell Community Forum that led to nothing. Good thing Dell paid close attention to the growing number of posts on the said issue that accumulates every day.

The respective fixes and enhancements on the new updates are the following:

1. System Utilities Firmware: Update to address fan run away problem with existing NvPerformance software and Master I/O Firmware.

2. ESA Performance: Update to address fan run away problem with existing NvPerformance software and Master I/O Firmware.

3. BIOS Update: Fixes can’t update ESA firmware issue after run Delldiag.

The downloads can be accessed on this link:

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=XPS_630I&os=WLH&osl=en&catid=&impid

Good job Dell! ü

Source: http://www.dellcommunity.com/supportforums/board/message?board.id=HotTopics&message.id=35&~ref=crss#M35