Blank or Black Screen When Playing Blu-Ray Movie

This only happens when using your Dell Media Direct 4.0 for playing a Blu-Ray Movie. What happens is the video playback may be blank or may have black-video screen. Audio playback seems to be fine. Installing different codecs won’t resolve the issue.

This is actually a problem ONLY with Broadcom Blu-Ray Disc Accelerator card device driver version 1.0.3. To fix this, download the Broadcom Blu-Ray Disc Accelerator card device driver version 1.0.4 or later.

Download the updated driver here: Broadcom BD Accelerator Solution.

If the upgrade will still not fix the issue, I advise you to get a replacement. 🙂

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